Solutions โข EchoAI
Industry-ready Digital Employee playbooks built for measurable rollout.
Deploy role-based AI workflows by scenario, not generic chatbots. Each solution includes execution scope, escalation boundaries, and KPI checkpoints for 30/60/90-day optimization.
Real Estate
- Lead response + qualification in minutes
- Tour scheduling and reminder automation
- Dormant lead re-engagement flows
- Targets: faster speed-to-lead, higher qualified tours, lower lead leakage
๐ข Client result: A property agency reduced average lead response time from 4 hours to under 5 minutes โ qualified tour bookings increased 40% in 60 days.
Food Service
- Inquiry triage for booking/delivery/support
- Peak-hour support deflection
- Callback workflow for unresolved requests
- Targets: shorter wait times, fewer missed requests, steadier service quality
๐ฝ๏ธ Client result: A restaurant group reduced phone handling volume by 70% in 30 days โ freeing staff to focus on in-house service quality.
SMB Contact Center
- Intent-based first-line handling
- Structured capture + context handoff
- Exception routing for high-risk scenarios
- Targets: lower handling time, higher SLA attainment, better agent utilization
๐ Client result: An SMB contact center cut first-response time by 65% and achieved 92% SLA compliance within 45 days of deployment.
AI Workflow Automation โ Sub-Agent & MCP
One Digital Employee, several specialized sub-agents
EchoAI uses Sub-Agent orchestration and the MCP protocol to chain multi-step workflows across your existing tools. Instead of a single chatbot, each Digital Employee delegates tasks to specialized sub-agents โ handling approvals, data lookups, and handoffs automatically.
MCP Protocol
Sub-Agent Routing
KPI Checkpoints
Deployment pattern
Start with one workflow, then expand
Select one high-volume workflow and define ownership boundaries.
Launch pilot with approval checkpoints for sensitive actions.
Scale to adjacent workflows after KPI review and tuning.
See how it works in your industry
Book a demo and get a custom ROI projection.